Revolutionize Your HR Management with the Best CRM HR Software in 2021

Revolutionize Your HR Management with the Best CRM HR Software in 2021

The Human Resource (HR) department in any organization is pivotal, and its functions range from recruitment, employee welfare, training, and talent management to performance appraisal, compliance, and regulatory reporting. In the past, HR teams had to rely on spreadsheets, emails, and legacy systems to manage their HR operations, which were time-consuming, prone to error, and challenging to scale. However, with the advent of Customer Relationship Management (CRM) HR software, HR teams now have access to innovative tools that help automate and streamline their HR processes, eliminating bottlenecks and enabling them to deliver better results.

This article will delve into the advantages of using CRM HR software, its features, and its benefits to modern HR management. We will also explore some of the best CRM HR software available in the market and how they can revolutionize HR management in 2021.

Advantages of Using CRM HR Software

1. Improved Efficiency: Using CRM HR software enables HR teams to manage their day to day tasks more efficiently, reducing manual input, and the need for repetitive tasks. This leads to faster and more accurate HR processes, increased turnaround time, and a significant reduction in errors.

2. Enhanced Communication: With a CRM HR software, organizations can communicate with their employees more effectively, improve transparency, and build trust. This leads to better engagement levels, resulting in increased productivity and employee satisfaction.

3. Robust Analytics: By using a CRM HR software, HR teams can generate reports, track HR metrics, and analyze employee data accurately. This data empowers HR teams to identify emerging trends, monitor employee performance, and develop effective HR strategies based on actual, measurable data.

4. Increased Compliance: CRM HR software helps organizations manage compliance and regulatory requirements effectively. HR teams can ensure that employee policies and procedures are up to date and that they comply with local, state, and federal laws.

5. Talent Management: With access to the right data, HR teams can identify high-performing employees, nurture talent, and create a path for career progression. This leads to improved employee retention and reduced employee turnover.

Features of CRM HR Software

1. Applicant Tracking: CRM HR software allows HR teams to track the entire recruitment process, from job postings to offers, ensuring that they attract the right candidates for the roles.

2. Onboarding: New employees need to be integrated into the organization seamlessly. CRM HR software makes this process easier and faster. It enables HR teams to complete onboarding workflows digitally, cutting down on paperwork, and ensuring that new employees are ready to work on time.

3. Training & Development: Organizations invest in training and development to align their employees with their goals. CRM HR software helps HR teams manage employee training effectively, track progress, and feedback.

4. Performance Management: By using CRM HR software, HR teams can monitor employee performance, identify areas for improvement, and develop tailored development plans. This data helps Managers to make meaningful decisions that enable the growth of employees and the organization.

5. Compensation & Benefit Management: Traditionally a complex time-consuming job for HR teams, CRM HR software automates and streamlines the process. Compensation and Benefit management components of CRM HR software significantly reduce the amount of time needed to plan, administer and communicate employee’s pay and benefits.

Best CRM HR Software

1. Workday: Workday is popular CRM HR software that offers a range of features ranging from HR management to financials, procurement and payroll management. Workday is incredibly user-friendly and includes robust reporting that enables HR teams to generate reports on employee data within minutes.

2. Oracle HCM Cloud: Oracle HCM Cloud HR software is designed to offer a comprehensive solution to HR management. It aims to improve employee engagement, provide managers with insightful analytics, simplify HR processes and enhance organizational agility to drive business growth.

3. ADP Workforce Now: ADP Workforce Now is a cloud-based HR software that caters to businesses of all sizes. It provides a wide range of core HR, payroll, benefits, and talent management features. ADP Workforce Now’s user-friendly interface is designed to assist HR teams in managing complex tasks easily.

4. Saba: Saba is an HR software that caters to talent management, employee development, and integration with other HR tools. Saba is known for its Performance Solutions offering, which includes features such as Calibration, competency management, and goal management.

5. SAP SuccessFactors: SAP SuccessFactors is an HR software that caters to talent management, performance & goals management, and learning management. SAP SuccessFactors offers a scalable solution that can fit the requirements of any organisation.


CRM HR software is a versatile tool that can enable HR teams to manage their daily tasks more efficiently, allowing them to focus on the growth of their organization. By using CRM HR software, HR teams can improve communication with employees, reduce manual input, and generate valuable insights. As the world is evolving towards automation and digitization, there has never been a better time to invest in a CRM HR software that offers numerous advantages for modern HR management.


Q. How does CRM HR software help HR teams?

A: CRM HR software automates many of the administrative tasks HR teams are responsible for, streamlining HR processes, reducing manual labour, and fewer errors. Moreover, it helps HR teams to focus on more strategic work that can improve an organization in the long run.

Q. Can small businesses also use CRM HR software?

A: CRM HR software is available in different sizes and cater to an organization in any industry. Small businesses can also use CRM HR software, which cater to their requirements and not just for larger companies.

Q. Is CRM HR software expensive?

A: The price of CRM HR software varies depending on the solution’s complexity and features. Many vendors offer a mix of enterprise-level solutions and more streamlined applications that cater to small businesses. Therefore, it helps companies to choose according to their budget and requirements.

Q. Can I integrate CRM HR software with other software such as the payroll system?

A: Most CRM HR software offers integration options with other business applications such as payroll and accounting software. It helps organizations have a 360-degree view of employee information, allowing better decision-making for critical HR functions.

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